Privacy Policy

1. Who We Are

London's Freight LLC ("London's Freight," "we," "us," or "our") is a freight dispatching company based in Houston, Texas. We operate this website and collect information from carriers and visitors who interact with us. Our contact information: londonsfreightservices@gmail.com · (713) 423-4800

2. What Information We Collect

We collect information you voluntarily provide when you fill out forms on our website, including:

• Name, phone number, and email address
• MC number and authority information
• Freight type, preferred lanes, and rate preferences
• Goals and notes you include in your application or message

We do not collect payment card information on our website. Payments are processed through Zelle, CashApp, or third-party processors.

3. How We Use Your Information

We use the information you provide to:

• Contact you about your carrier application or inquiry
• Schedule discovery calls and onboarding
• Provide freight dispatching services once you become a carrier
• Send operational communications related to your active loads
• Improve our website and services

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. How We Store Your Information

Form submissions from our website are processed and stored by Netlify, our website hosting provider. Netlify's privacy policy governs how they store this data. We also store carrier information in our internal business records for operational purposes. We take reasonable precautions to protect your data but cannot guarantee absolute security of any information transmitted over the internet.

5. Cookies & Tracking

Our website may use basic browser cookies to support functionality. We do not currently use third-party advertising cookies or behavioral tracking tools. If we add analytics tools in the future, we will update this policy.

6. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of future communications at any time

To exercise any of these rights, contact us at londonsfreightservices@gmail.com

7. Third-Party Links

Our website may contain links to external sites such as load boards, FMCSA, or payment platforms. We are not responsible for the privacy practices of those third-party websites. Please review their privacy policies independently.

8. Children's Privacy

Our services are intended for adult business owners operating commercial motor vehicles. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the "last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

Questions about this Privacy Policy? Reach out:

• Email: londonsfreightservices@gmail.com
• Phone / Text: (713) 423-4800
• Business: London's Freight LLC · Houston, TX